News for 'Customer Service'

Why these two ministries are unhappy with Ola Electric

Why these two ministries are unhappy with Ola Electric

Rediff.com21 Mar 2025

Ola Electric Mobility Ltd on Friday said ministries of heavy industries, and road transport and highways have sought information from the company over gap in vehicle registrations as per the Vahan portal and sales as per the firm's regulatory filing. Besides, the ministries have also sought clarification on reports "regarding non-compliance to the requirement of trade certificates", Ola Electric Mobility said in a regulatory filing.

Draft DPDP rules: Task cut out for banks as operational challenges loom

Draft DPDP rules: Task cut out for banks as operational challenges loom

Rediff.com9 Jan 2025

The draft digital personal data protection (DPDP) rules, which require banks to obtain explicit consent from their customers before using their data for purposes beyond the original intent, although is being followed in spirit, leaves no room for regulatory arbitrage, experts said. They said that the potential business impact is difficult to assess at this stage, but the formalisation of these rules will mean banks now need to establish clear data processing agreements with third-party entities to ensure compliance.

'Exceptional item' keeps Paytm in loss with Rs 540 crore hit in Q4FY25

'Exceptional item' keeps Paytm in loss with Rs 540 crore hit in Q4FY25

Rediff.com7 May 2025

One97 Communications Ltd (OCL), the company that operates the Paytm brand, posted a consolidated loss of Rs 539.8 crore in the fourth quarter of 2024-25 (Q4FY25), slightly lower from the Rs 549.6 crore it reported in Q4FY24. Sequentially, the fintech company's loss widened from Rs 208.3 crore in Q3FY25 on account of a one-time exceptional expense amounting to Rs 522 crore during the quarter ended March 2025.

Quick-service restaurants look to serve up new menus to deal with slump

Quick-service restaurants look to serve up new menus to deal with slump

Rediff.com2 Aug 2024

In the first quarter (Q1) of the ongoing financial year ending June 30, Westlife Foodworld, which operates McDonald's outlets in the South and West, reported an 88 per cent drop in net profit. While net sales remained flat, its same-store sales growth (SSSG) fell by 6.7 per cent, impacted by "subdued in-store business, although the off-premise segment saw positive same-store sales", the company said.

'This Year, We Will Commence Full Refit Of B787s'

'This Year, We Will Commence Full Refit Of B787s'

Rediff.com16 Jun 2025

'That refresh programme -- because they are big aircraft and we cannot ground them all at the same time -- will last well into 2027.'

RIL, Airtel stocks rise after SpaceX deal

RIL, Airtel stocks rise after SpaceX deal

Rediff.com12 Mar 2025

Shares of Reliance Industries as well as Bharti Airtel began the trade on a positive note on Wednesday after the two firms announced their partnerships with Elon Musk's SpaceX for providing high-speed internet services in India. Bharti Airtel stock opened with a gain of 5.49 pc to hit a high of Rs 1,388.25 apiece on the National Stock Exchange (NSE). Soon, it pared all gains and traded 0.77 per cent lower to Rs 1,650.10 per piece.

'PSB is exploring digital lending solutions'

'PSB is exploring digital lending solutions'

Rediff.com5 Feb 2025

'We plan to launch new initiatives, including cash flow-based lending, to ensure borrowers are not burdened and can access funds more quickly.'

CBIC clarifies rules, says no GST to apply on pre-paid gift vouchers, cards

CBIC clarifies rules, says no GST to apply on pre-paid gift vouchers, cards

Rediff.com2 Jan 2025

In a recent clarification, the Central Board of Indirect Taxes and Customs (CBIC) provided insights into the goods and services tax (GST) treatment of transactions involving vouchers. According to the CBIC, vouchers can be categorised into two types.

LTIMindtree and L&T Technology Services plug into high-growth nodes

LTIMindtree and L&T Technology Services plug into high-growth nodes

Rediff.com9 Sep 2024

The listed information technology (IT) subsidiaries of engineering giant Larsen & Toubro (L&T), LTIMindtree (LTIM) and L&T Technology Services, have seen sharp upmoves over the past fortnight, with returns ranging from 14 to 18 per cent. Both have outperformed the peer index, the National Stock Exchange Nifty IT, which has gained about 8 per cent, while the benchmark Nifty 50 is up 4 per cent during this period.

April's service sector growth is among fastest in 14 years

April's service sector growth is among fastest in 14 years

Rediff.com6 May 2024

India's services sector growth eased slightly in April but growth of new business and output remained sharp and among the fastest in 14 years amid favourable economic conditions and strong demand, a monthly survey said on Monday. The seasonally adjusted HSBC India Services Business Activity Index fell from 61.2 in March to 60.8 in April, highlighting one of the strongest growth rates seen in just under 14 years. Survey members attributed the latest upturn in output to favourable economic conditions, demand strength and rising intakes of new work.

How ITC plans to build a future-ready portfolio

How ITC plans to build a future-ready portfolio

Rediff.com6 May 2025

There remains a debate on who said this: "When the facts change, I change my mind. What do you do, Sir?" Was it the British economist John Maynard Keynes or the American economist Paul Samuelson. Irrespective of who said it, this sentiment appears to have found resonance in ITC's boardroom in recent years.

Women Drive Used-Car Boom

Women Drive Used-Car Boom

Rediff.com9 Apr 2025

77 per cent of all transactions in the January-March 2025 period took place digitally, indicating continued preference for online car purchases.

Maruti Sets Sights on Leading India's EV Revolution

Maruti Sets Sights on Leading India's EV Revolution

Rediff.com18 Jan 2025

Tata Motors is the leader in the electric car market with about 62 per cent share.

LVB customers can access all services; interest rates remain same: DBS

LVB customers can access all services; interest rates remain same: DBS

Rediff.com30 Nov 2020

DBS Bank India on Monday said customers of Lakshmi Vilas Bank, which has now been merged with it, can continue to access all banking services, and interest rates on savings and fixed deposits are unchanged as of now. Lakshmi Vilas Bank (LVB) has now been amalgamated with DBS Bank India Ltd (DBIL), the wholly-owned subsidiary of DBS Group Holdings Ltd, DBS Bank India said in a statement.

Maruti Suzuki unveils first electric SUV eVITARA

Maruti Suzuki unveils first electric SUV eVITARA

Rediff.com17 Jan 2025

Speaking at the unveiling of the model at the Auto Expo, held as part of the Bharat Mobility Show, Suzuki Motor Corporation representative director and president Toshihiro Suzuki said the electric SUV would be exported to various regions, including Europe and Japan. Suzuki Motor Corporation, which has around 58 per cent stake in Maruti Suzuki India, plans to make India a global production hub for the model.

Your OTT Menu For May: The Royals, Criminal Justice 4

Your OTT Menu For May: The Royals, Criminal Justice 4

Rediff.com30 Apr 2025

Looking at the OTT releases coming up this summer.

Tesla's EVs to start rolling out of Satara in Maharashtra?

Tesla's EVs to start rolling out of Satara in Maharashtra?

Rediff.com19 May 2025

The US carmaker's entry into India is expected by the last quarter of the current financial year.

Trade talks: India, US to hold wrap-up session on Sat

Trade talks: India, US to hold wrap-up session on Sat

Rediff.com28 Mar 2025

India and the visiting US officials have decided to hold a wrap-up session on Saturday morning to conclude the three-day talks on the proposed bilateral trade agreement, government sources said. They said the discussions are at a "very" early stage.

India draws up blueprint to reduce US trade surplus

India draws up blueprint to reduce US trade surplus

Rediff.com28 Apr 2025

India's major imports from the US include crude oil and petroleum products, gold and jewellery, plastics, aircraft, and electrical machinery and components. The key exports to the US comprise pharmaceuticals and biologicals, telecom equipment, precious and semi-precious stones, petroleum products, gold and precious metal jewellery, and ready-made garments.

GCCs reach new heights in India with neo and mid-sized banks

GCCs reach new heights in India with neo and mid-sized banks

Rediff.com24 Mar 2025

Neo banks, along with mid-sized banks, are establishing global capability centres (GCCs) in India, mirroring the expansion strategies of larger global counterparts. This trend is being seen as the next major wave in the country's banking, financial services, and insurance (BFSI) sector.

Higher competitive pressures to cap DMart's margins in near term

Higher competitive pressures to cap DMart's margins in near term

Rediff.com13 May 2025

The stock of India's largest listed pure-play retail company, Avenue Supermarts (DMart), has slipped over 10 per cent from its monthly highs. A weak operational performance in the fourth quarter (January-March) of financial year 2024-25 (Q4FY25) and muted near-term outlook due to intense competitive pressures and higher costs could lead to downward momentum on the stock. While the stock dipped by 3.44 per cent in early trade on Monday, it recovered a bit to close 1.07 per cent lower at 4,017.

CBIC Eases GST Rules, Checks Overreach

CBIC Eases GST Rules, Checks Overreach

Rediff.com19 Apr 2025

The revised guidelines are aimed at curbing discretionary practices by field officers, especially the tendency to seek documents not mandated under the law.

FTA talks may figure in Sitharaman's London meetings

FTA talks may figure in Sitharaman's London meetings

Rediff.com31 Mar 2025

Issues related to the proposed free trade agreement (FTA) and bilateral investment treaty between India and the UK are expected to figure during the three-day visit of Finance Minister Nirmala Sitharaman to London from April 8-10, official sources said. The minister will attend a host of meetings, including the India-United Kingdom Economic and Financial Dialogue, in London.

India, US have finalised terms of reference for trade deal: USTR

India, US have finalised terms of reference for trade deal: USTR

Rediff.com22 Apr 2025

India and the US have finalised the terms of reference outlining the roadmap for negotiations of the proposed Bilateral Trade Agreement (BTA), according to a statement issued by the US. US Trade Representative (USTR) Jamieson Greer said that these ongoing talks will help achieve balance and reciprocity by opening new markets for American goods and addressing unfair practices that harm US workers.

Paytm shifts nodal account to Axis Bank to ensure continuity of services

Paytm shifts nodal account to Axis Bank to ensure continuity of services

Rediff.com16 Feb 2024

Fintech firm One97 Communications -- owner of the brand Paytm -- has shifted its nodal account to Axis Bank from Paytm Payments Bank. The move will allow continuity of Paytm QR, Soundbox, card machine after the March 15 set by the Reserve Bank of India (RBI), as per a regulatory filing. The RBI has advised customers and merchants of Paytm Payments Bank Ltd (PPBL) to shift their accounts to other banks by March 15, giving 15 more days to the beleaguered entity to close most of its operations, including deposit and credit transactions.

RBI Forex Intervention Hits Highest In 17 Years

RBI Forex Intervention Hits Highest In 17 Years

Rediff.com23 May 2025

In response to the panic triggered by Trump's trade policies, the RBI net sold approximately $43 billion in the second half of FY25 to curb volatility, as the rupee plunged to a low of 87.95 per dollar in February this year.

Eicher enters 2-3.5 tonne segment with electric SCV

Eicher enters 2-3.5 tonne segment with electric SCV

Rediff.com22 Jan 2025

The Eicher Pro X is assembled on an all-women assembly line.

Planning Loan Against Mutual Funds?

Planning Loan Against Mutual Funds?

Rediff.com11 Apr 2025

'The rise in SIP contributions has created a pool of long-term MF assets that can be pledged for loans.'

Is Bank Demanding Payment Of Dues?

Is Bank Demanding Payment Of Dues?

Rediff.com14 Jun 2024

'Save the entire chain of e-mail exchanges so that you have documented evidence to show you informed the bank about the issue.'

What impact will US tariffs have on economies, sectors and markets?

What impact will US tariffs have on economies, sectors and markets?

Rediff.com29 Mar 2025

The sweeping tariffs proposed across sectors by US President Donald Trump are scheduled to be imposed starting April 2, with most analysts worried about their impact on companies, and in turn the financial markets. Recently, the US administration signaled that it will impose sectoral tariffs on energy, pharmaceuticals, semiconductors, agriculture, copper, and lumber.

'No need to panic on draft infra guidelines'

'No need to panic on draft infra guidelines'

Rediff.com24 May 2024

'It's a debatable topic, and we will submit our comments to the RBI by June 15.'

Union Budget 2025-26: This is what telecom sector wants

Union Budget 2025-26: This is what telecom sector wants

Rediff.com21 Jan 2025

High spectrum costs limit operators to invest in next-gen network infrastructure.

Buoyant economic conditions boost India's services sector

Buoyant economic conditions boost India's services sector

Rediff.com5 Jan 2024

The services sector growth in India rose to a three-month high in December supported by favourable economic conditions and positive demand trends, a monthly survey said on Friday. The seasonally adjusted HSBC India Services PMI Business Activity Index rose from 56.9 in November to 59 in December, highlighting a sharp increase in output that was the most pronounced since September. In Purchasing Managers' Index (PMI) parlance, a print above 50 means expansion while a score below 50 denotes contraction.

E-commerce spend driving use of credit cards in non-metros, says Visa

E-commerce spend driving use of credit cards in non-metros, says Visa

Rediff.com14 Jan 2025

With rising disposable incomes in cities beyond metros, the penetration of credit cards - and consequently, credit card spending - is growing at a much faster pace than in traditional metro cities, primarily driven by e-commerce spending.

'Tata, Mahindra Will Not Allow Tesla to Dominate'

'Tata, Mahindra Will Not Allow Tesla to Dominate'

Rediff.com28 Feb 2025

'Every Indian should move to an EV, and the government should not buy any fossil fuel cars. The government should become the first driver of EV adoption.'

IRS officer, kin found dead at Kerala home; sister was facing CBI case

IRS officer, kin found dead at Kerala home; sister was facing CBI case

Rediff.com22 Feb 2025

The Kerala Police are investigating the mysterious deaths of an IRS officer, his sister, and their mother in Kochi. The officer, Maneesh Vijay, and his sister, Shalini Vijay, were found hanging inside their house, while their mother, Shakuntala Agarwal, was discovered dead on her bed. Police have not yet established a direct link between the deaths and a CBI case in which Shalini was summoned as an accused. Preliminary findings suggest the siblings died by suicide, but the cause of their mother's death is still under investigation. The family had been residing in the quarters for the past year and a half but reportedly kept to themselves, maintaining limited interaction with neighbours, police added.

Renault to buy out Nissan's stake in Indian JV

Renault to buy out Nissan's stake in Indian JV

Rediff.com31 Mar 2025

French auto major Renault on Monday said it will buy out its Japanese partner Nissan's stake in their Indian joint venture -- Renault Nissan Automotive India Private Ltd. Renault Group would own 100 per cent of Renault Nissan Automotive India Private Ltd (RNAIPL), by acquiring the 51 per cent shareholding currently held by Nissan, the company said in a statement.

US Firms Back Trump's India Tariffs

US Firms Back Trump's India Tariffs

Rediff.com31 Mar 2025

Industry associations and companies in the United States, including the US Chamber of Commerce, Coalition of Services Industries and the iconic bike company Harley Davidson have called on the Donald Trump dispensation to push India to reduce tariffs, non-tariffs, and regulatory barriers to boost American exports.

India's next big business op: Hub for undersea cables?

India's next big business op: Hub for undersea cables?

Rediff.com2 Apr 2025

While India has become the largest data generating nation, and hosts more than 152 data centres, it is fed by only 18 undersea cables.

ISRO Arm All Set To Launch US Satellite

ISRO Arm All Set To Launch US Satellite

Rediff.com18 Mar 2025

'The LVM3 rocket will orbit one Block 2 BlueBird satellite in Low Earth Orbit.'