News for 'Customer Service'

TaMo in driver's seat to combat headwinds

TaMo in driver's seat to combat headwinds

Rediff.com20 Mar 2025

Automobile giant Tata Motors' shares were in demand on Wednesday as the stock rallied as much as 3.69 per cent to hit an intraday high of Rs 671.80 per share, before settling 3.18 per cent higher at Rs 668.45. By comparison, the BSE Sensex settled 0.10 per cent, or 72.56 points, lower at 74,029.76.

Zepto Grabs #2 Spot in Global Food Apps

Zepto Grabs #2 Spot in Global Food Apps

Rediff.com6 Feb 2025

Zomato is at 5, Swiggy at 9, Blinkit at 10.

'India Not tougher Than Other Markets'

'India Not tougher Than Other Markets'

Rediff.com23 Dec 2024

'Regulatory challenges exist everywhere. What we look for is regulatory stability over time.'

What Tech Risks Will the World Face in 2025?

What Tech Risks Will the World Face in 2025?

Rediff.com12 Feb 2025

While advancements in biotechnology hold immense promise for health and innovation, they also come with significant risks if misused.

Lava dials up ambitions for smart wearables market

Lava dials up ambitions for smart wearables market

Rediff.com20 Aug 2024

With the recent launch of smartwatches, home-grown smartphone maker Lava is looking to secure a strong foothold in the Indian wearables market. The company aims to capture up to 20 per cent of this segment over the next few years, according to a senior executive.

Yes Bank customers to get back all services on Wed evening

Yes Bank customers to get back all services on Wed evening

Rediff.com16 Mar 2020

Yes Bank customers will be able to access full banking services from Wednesday evening, as the moratorium will be lifted earlier. The RBI had on March 5 put a moratorium on Yes Bank restricting withdrawals to Rs 50,000 per depositor till April 3. However, the government in a notification on Saturday said the moratorium will be lifted by 18:00 hrs on March 18.

Manage customer relations!

Manage customer relations!

Rediff.com4 Apr 2005

The British Council, Mumbai, invites applications for the post of Customer Relations Manager.

E-commerce Creating Jobs For Women

E-commerce Creating Jobs For Women

Rediff.com14 Oct 2024

'Women are taking on key roles in warehouses, such as picking and packing, as well as in our last-mile operations across India.'

Indian student in US arrested by masked agents from near home

Indian student in US arrested by masked agents from near home

Rediff.com20 Mar 2025

Badar Khan Suri, an Indian postdoctoral fellow at Georgetown University, is facing deportation after US authorities accused him of "spreading Hamas propaganda" and having "close connections to a suspected terrorist." The Department of Homeland Security claims Suri has been actively promoting antisemitism on social media and is connected to a senior Hamas advisor. Suri's lawyer, Hassan Ahmad, argues that his client is being targeted due to his wife's Palestinian heritage and their opposition to US foreign policy towards Israel. The incident follows the self-deportation of another Indian student from Columbia University who was also accused of supporting Hamas.

'We want to create an all-weather franchise'

'We want to create an all-weather franchise'

Rediff.com10 Dec 2024

'We have seen something do very well when the times are good but maybe not as well when the times are bad.'

AI Disruption Is REAL & Happening FAST!

AI Disruption Is REAL & Happening FAST!

Rediff.com28 Aug 2024

When AI is used to enhance operational efficiency, businesses can deliver the same product or service but with improved quality, faster, or even at a reduced cost

How is Tata Motors gearing up to face competition?

How is Tata Motors gearing up to face competition?

Rediff.com8 Jan 2025

Why is Shailesh Chandra, managing director of Tata Motors Passenger Vehicles and Tata Passenger Electric Mobility, not worried about the competition?

Lack of charging infra a shock for booming EV market

Lack of charging infra a shock for booming EV market

Rediff.com11 Feb 2025

Proliferation of home chargers of around 7 KWh and above, which take six to seven hours to fully charge a car depending on the model, bring running costs down by a third or so. That, coupled with the increasing range of modern electric cars, can lead to a massive increase in sales.

Free banking services offered to customers not under GST ambit

Free banking services offered to customers not under GST ambit

Rediff.com4 Jun 2018

The ambiguity arose after notices were sent to lenders for non-payment of service tax under the pre-GST regime

Surge in e2W Launches Sparks Fierce Price Battle

Surge in e2W Launches Sparks Fierce Price Battle

Rediff.com17 Mar 2025

From premium electric motorcycles to mass-market scooters, manufacturers are rapidly expanding their portfolios to capture a larger share of the booming market.

When Your First Start-Up Fails... 7 Things To Do

When Your First Start-Up Fails... 7 Things To Do

Rediff.com19 Aug 2024

Going back to the board, analysing mistakes and efficiently addressing them can help entrepreneurs establish successful start-ups in the long run, says Vikram Bhandari, the chief technology and innovation officer at Riveron, a business advisory firm.

7 Lessons To Be An Entrepreneur

7 Lessons To Be An Entrepreneur

Rediff.com10 Jan 2025

'Before you work on your business plan, before you build your team, you should have a clear idea about what your product is, who your customer is, how valuable the product is, and whether the market is deep and wide.'

AI & automation to play a crucial role for retail industry in 2025

AI & automation to play a crucial role for retail industry in 2025

Rediff.com30 Dec 2024

With the rapid evolution of channels like quick-commerce and the emergence of ONDC, the Indian retail industry is 'cautiously optimistic' for 2025, in which new-age technologies such as AI and automation will play a crucial role, driving efficiency and personalisation.

Qcom industry may add 150,000 gig workers in 2025

Qcom industry may add 150,000 gig workers in 2025

Rediff.com21 Feb 2025

Quick commerce (qcom) industry is poised to lead gig workforce hiring in 2025, propelled by a surge in demand for faster deliveries, expansion by existing players, entry of new competitors, and evolving consumer preferences in the post-pandemic era, according to industry experts. The qcom industry currently employs nearly 260,000 people - around 200,000 delivery personnel and 60,000 dark store workers, according to TeamLease Staffing.

US judge blocks Indian student's deportation over Hamas ties

US judge blocks Indian student's deportation over Hamas ties

Rediff.com21 Mar 2025

In his petition, Suri's lawyer said that he is being punished as his wife, who is a US citizen, is of Palestinian heritage and because the government suspects that he and his wife are against the US foreign policy towards Israel.

Toyota expects high growth momentum to continue

Toyota expects high growth momentum to continue

Rediff.com12 Dec 2024

Amid slowing volume sales among India's major automakers, Toyota Kirloskar Motor (TKM) has defied the trend with strong growth, driven by demand for hybrid vehicles and a reliable product line up. The company expects this momentum to continue in 2025. "The overall response to our cars has been fabulous. So, we foresee the same momentum in 2025 as well," Sabari Manohar, vice-president, sales-service-used car business, TKM, said.

Interested in customer care?

Interested in customer care?

Rediff.com25 Jul 2006

Accenture Services is looking graduates/ diploma holders to join their Customer Contact Service team.

After Air India, Vistara announces VRS for permanent ground staff

After Air India, Vistara announces VRS for permanent ground staff

Rediff.com30 Jul 2024

Indian carrier Vistara on Monday announced voluntary retirement scheme (VRS) and voluntary separation scheme (VSS) for its permanent ground staff ahead of its merger with Air India, which had announced similar plans for its non-flying permanent staff two weeks ago.

Maruti's Feb PV sales rise marginally; Hyundai, Tata's decline

Maruti's Feb PV sales rise marginally; Hyundai, Tata's decline

Rediff.com1 Mar 2025

Leading passenger vehicle maker Maruti Suzuki on Saturday reported marginal growth while Hyundai and Tata Motors posted a decline in their sales in February as a slowdown in the market continued with demand remaining muted. On the other hand, Mahindra & Mahindra and Toyota Kirloskar Motor posted double-digit growth riding on their SUV and MPV models.

Meta expands WhatsApp payments service in India

Meta expands WhatsApp payments service in India

Rediff.com20 Sep 2023

WhatsApp on Wednesday announced the expansion of its payments service in India to make it easier for people transacting with businesses to pay for purchases directly in the chat, with a choice of UPI apps, including rival digital payment options, as well as credit and debit cards. Meta founder and CEO Mark Zuckerberg asserted that India is leading the world in people and businesses embracing messaging. WhatsApp said it is working with partners Razorpay and PayU "to make paying for something as simple as sending a message", as the Meta-owned platform unveiled a host of new features to woo businesses in India's booming commerce market.

Ola Electric: Can It Spark EV Adoption?

Ola Electric: Can It Spark EV Adoption?

Rediff.com26 Mar 2025

Why has the shift from ICE to electric slowed down despite initial enthusiasm?

SIT to probe Pak man linked to Cong MP Gogoi's wife

SIT to probe Pak man linked to Cong MP Gogoi's wife

Rediff.com17 Feb 2025

The Assam Cabinet on Sunday had decided not to register any case against the Congress MP or his British spouse, who the BJP has accused of having ISI links, but instructed the DGP to file an FIR against Pakistani national Ali Tauqeer Sheikh.

Ahead of Modi-Trump meet, India revamps tariff structure

Ahead of Modi-Trump meet, India revamps tariff structure

Rediff.com11 Feb 2025

Anticipating US action on tariffs, India seems to have made the first move by revamping its tariff structure by reducing the slabs to eight rates, points out Mukesh Butani.

24 Dead In Los Angeles Wildfires

24 Dead In Los Angeles Wildfires

Rediff.com13 Jan 2025

16 missing, 150,000 evacuated, 70,000 without power.

Maruti, Tatas' Plans To Boost Car Sales

Maruti, Tatas' Plans To Boost Car Sales

Rediff.com21 Oct 2024

'The customer is fast changing, and she demands newer experiences that wealth can buy.'

US reciprocal tariffs to have limited impact on India: S&P

US reciprocal tariffs to have limited impact on India: S&P

Rediff.com19 Feb 2025

S&P Global Ratings on Wednesday said the impact of the US reciprocal tariff will be limited on India as the economy is domestically oriented with less reliance on exports. YeeFarn Phua, Director, Sovereigns and International Public Finance Ratings, Asia-Pacific S&P Global also said India will clock a 6.7-6.8 per cent GDP growth over the next two years.

NPCI nod to onboard users may help Paytm streamline UPI operations

NPCI nod to onboard users may help Paytm streamline UPI operations

Rediff.com3 Nov 2024

One97 Communications (OCL), the company that operates brand Paytm, received a nod from the National Payments Corporation of India (NPCI) to onboard new Unified Payments Interface (UPI) users. This comes nearly nine months after the Reserve Bank of India (RBI) placed an embargo on OCL to add new customers.

Budget Impact: 10 Largecaps To Look Out For

Budget Impact: 10 Largecaps To Look Out For

Rediff.com4 Feb 2025

10 largecaps stocks which stand to gain from the Budget.

'Don't Compel Us To Study Hindi!'

'Don't Compel Us To Study Hindi!'

Rediff.com17 Mar 2025

'We are not opposed to any Indian language. We are against Hindi imposition.'

India Skoda's top foreign market after sales slows in China

India Skoda's top foreign market after sales slows in China

Rediff.com30 Jan 2025

The auto major is not just looking at domestic sales, but also planning to ramp up exports to key markets from here, like the Middle East, North Africa and Australia.

'Hybrid vehicles are an intermediate solution'

'Hybrid vehicles are an intermediate solution'

Rediff.com26 Sep 2024

'In terms of incentives, if you think about it, hybrids are a 20-year-old technology.'

'Plan Rapido's 500-city presence in next two quarters'

'Plan Rapido's 500-city presence in next two quarters'

Rediff.com11 Feb 2025

'We handle close to 3 million rides daily, making us one of the largest players in this segment'

Factors that will support credit access of India Inc in FY26

Factors that will support credit access of India Inc in FY26

Rediff.com13 Jan 2025

Fitch Ratings on Monday said India's steady GDP growth outlook, improved banking sector's financial health and expected interest-rate cuts in 2025 will support credit access for corporates in FY26.

Air India to cancel 60 US flights in Nov-Dec due to aircraft shortage

Air India to cancel 60 US flights in Nov-Dec due to aircraft shortage

Rediff.com30 Oct 2024

Air India, in a statement, said it has cancelled a "small" number of flights between November and December on account of delayed return of some aircraft from heavy maintenance and supply chain constraints, without naming the destinations.

Pak origin man convicted of murdering Indian restaurateur in UK

Pak origin man convicted of murdering Indian restaurateur in UK

Rediff.com13 Sep 2024

Khalid was on Wednesday found guilty of murdering Pattabhiraman following a trial at Reading Crown Court that lasted 28 days.